Don’t Sell My Personal Information

Last Updated: December 22, 2025

Trade Name: Glowcella

Address: 2429 Graystone St, Wichita, Kansas, 67228, United States

E-mail: support@glowcella.org

Live Chat: Live Chat is available on our website.

Business Hours: 10:00 AM - 6:00 PM (Mon-Fri), (GMT-05:00) Eastern Standard Time (New York)

Glowcella is committed to protecting your privacy and complying with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). This page explains your rights regarding personal information, how we handle requests, and additional details for full transparency.

1. Statement About Selling Personal Information

• Glowcella does not sell personal information.
• The legal definition of “sell” includes disclosing or sharing personal information for monetary or other valuable consideration.
• Even though no sales occur, California residents have the right to submit a request for transparency.

2. Your California Privacy Rights

California residents have the following rights under CCPA/CPRA:

1. Right to Know: Request details about categories of personal information collected, sources, and purposes in the past 12 months.
2. Right to Request Deletion: Request deletion of personal information, with exceptions for legal obligations, pending transactions, or fraud prevention.
3. Right to Opt-Out of Sale: Users can request to opt-out even though Glowcella does not sell personal data.
4. Right to Non-Discrimination: Users cannot face service denial, penalties, or price changes for exercising privacy rights.
5. Right to Limit Use of Sensitive Information: Restrict the use of certain sensitive personal data, if applicable.

3. Categories of Personal Information We Collect

While Glowcella does not sell personal information, we collect some data to operate the website and fulfill orders. Categories include:

• Identifiers: Name, email, phone, postal address, IP address, device ID.
• Commercial Information: Purchase history, product preferences, billing/shipping information.
• Internet or Electronic Activity: Browsing activity, cookies, search history.
• Geolocation Data: Approximate location for shipping and delivery.
• Professional Information: Account or business affiliation info, if provided.
• Inferences: Data used to personalize recommendations, promotions, and website experience.

4. How to Submit a “Do Not Sell My Personal Information” Request

California residents can submit requests using the following methods:

4.1 Online Submission

• Click the “Do Not Sell My Personal Information” link on the website.
• Complete the request form with the required information and submit it.

4.2 Email Submission

Send an email to support@glowcella.org including:

• Full name
• Email associated with your account (or other identifiers)
• A clear statement requesting to opt-out of the sale of personal information

4.3 Mail Submission

• Send a written request to:
  2429 Graystone St, Wichita, Kansas, 67228, United States
• Include the same details as above.

5. Verification Process

• Glowcella may request additional information to verify your identity before processing requests.
• Authorized agents can submit requests on your behalf with proof of authorization.
• Verification ensures that requests are legitimate and protects user privacy.

6. Response Time

• Glowcella will respond to all requests within 15 business days.
• If verification or processing requires additional time, the response may be extended to 45 days, with notification to the user.
• Users will receive confirmation that their request has been fulfilled or the reason for any denial.

7. Handling Minors’ information.

• Glowcella does not knowingly collect information from minors under 13 without parental consent.
• If minor information is inadvertently collected, it will be deleted promptly upon request.
• Parents or guardians can submit requests to access, delete, or limit the use of a minor’s information.

8. Data Retention

• Personal information is retained only as long as necessary for business operations, legal obligations, fraud prevention, or dispute resolution.
• Once no longer needed, data is securely deleted or anonymized.

9. Third-Party Sharing

While Glowcella does not sell personal information, we may share data with service providers:

• Payment processors (Visa, Mastercard, PayPal)
• Shipping carriers (USPS, FedEx, UPS)
• Website hosting, analytics, or email marketing services
• Legal authorities, as required.

All third parties are required to maintain privacy and security standards.

10. Security Measures

• Technical safeguards: encryption, secure connections (HTTPS), and firewall protection.
• Administrative safeguards: access control, employee training, and monitoring systems.
• Physical safeguards: secure storage and server access control.

11. Marketing Preferences

• Users can opt in or opt out of marketing communications.
• Marketing preferences do not affect your ability to use the website.
• Opt-out requests are processed promptly.

12. Business Transfers

• In case of merger, acquisition, or sale, personal information may be transferred.
• Users will be notified if such a transfer occurs.
• Transferred data remains protected under CCPA/CPRA compliance.

13. Third-Party Links and Integrations

• Glowcella may link to third-party websites or use third-party services.
• This page does not cover third-party practices, and users should review the third-party privacy policies.

14. Enforcement and Complaints

• Submit privacy complaints via support@glowcella.org
• Complaints may also be filed with the California Attorney General if users are unsatisfied with Glowcella’s response.
• Glowcella documents all complaints and responses for accountability.

15. Policy Updates

Glowcella may update this page periodically due to:

• Changes in legal or regulatory requirements
• Operational or technological updates
• Updates in data collection or processing practices

Updated versions are posted on this page, and continued use constitutes acceptance.